Your Advantage to business and leadership success
Health Check SPA 2.0
Health Check SPA
Step 1 of 12 - Introduction
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Name
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First
Last
Email
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High Level Strategy
The company has a concise business growth strategy
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We account for changes in the economy and local marketplace within our plan and are ready to monitor these
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Strongly Disagree
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Agree
Strongly Agree
The company has key advisors in place (e.g. Coach, Consultant, Trainer, Accountant, Solicitor, Bank)
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Strongly Agree
The company has a clear mission statement and vision
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Key performance indicators are established for the purposes of measuring performance and on-going decision making
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Sales Performance
We have clear weekly sales processes with accurate sales forecasts
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We have invested in regular training on product, sales and influencing skills
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We have a performance related incentive scheme with targets often exceeded
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Those individuals responsible for sales work in harmony with those running other business functions
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We have a documented client retention and customer referral strategy
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Strongly Agree
If your business is exporting or importing do you fully understand how your sales numbers will be affected by sterling strengthening or weakening?
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Strongly Agree
Targeted Business Development
We know the size of our target market and our most profitable target client profile
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Strongly Agree
We have case studies and statistics to prove the value of our offering
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If we lose our biggest client, we will maintain a healthy turnover
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Targeted strategic partnerships are a valued part of our business growth plan
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Our team know how to network online and offline, with effective results
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Strongly Disagree
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Advertising, Marketing & Promotion
We have a holistic marketing and communication strategy, linked to defined business objectives
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Strongly Disagree
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Strongly Agree
We know the cost of client acquisition and average lifetime values
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Strongly Agree
We have an up to date CRM with prospect pipeline, and know our cross sale and conversion rates
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We know how to leverage our unique selling points so that we stand out from our competition
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We monitor customer service regularly and request honest feedback to make continuous improvements
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Strongly Disagree
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Strongly Agree
Business Leadership
Our business leaders know their defined roles and responsibilities within the same clear and documented strategic delivery plan
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Strongly Disagree
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All staff understand the company vision and how that relates to everyday operational activities
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Strongly Agree
Business leadership regularly communicates good news and appreciation and there's a positive growth culture
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Our management team continually improve their skills and effectiveness in leadership and management
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Our leaders actively support all staff with career and personal goals and are known for their approachable, open door policy
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Strongly Disagree
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Strongly Agree
Working Conditions
The company has a staff training and development plan with budget allocated
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Strongly Disagree
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Strongly Agree
We regularly listen to our people, acting on their views and ideas
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All team members are empowered and motivated to drive continual improvement
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Strongly Disagree
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Staff enjoy and utilise modern, highly efficient IT, systems and processes
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Strongly Disagree
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Strongly Agree
We measure employee satisfaction and work towards building a productive and enjoyable culture
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Strongly Disagree
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Strongly Agree
Financial Health
Our annual budget is defined and clearly allocated amongst business processes
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Strongly Disagree
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Strongly Agree
With regular profit & expenses planning, we are confident in our cash flow and tax efficiency
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Strongly Disagree
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Strongly Agree
We understand the return on investment of company expenditures and they are seen as an investment rather than a cost
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Strongly Disagree
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Strongly Agree
We are 100% confident of growing profits by at least 10% this year
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Strongly Disagree
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Strongly Agree
We know our profit margins on every new client and our break even point in any given month
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Strongly Disagree
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Strongly Agree
Do you fully understand how exchange rate movement will affect your gross margin?
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Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
System & Operations
Operational processes are fully mapped and current to modern IT solutions
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Strongly Disagree
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Strongly Agree
Our brand and intellectual property is firmly protected
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Strongly Disagree
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Strongly Agree
Our policies and processes are up to date with Healthy & Safety, Environment and Employment law
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Strongly Disagree
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Strongly Agree
Internal tasks are prioritised according to value, importance and urgency
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Strongly Disagree
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Neutral
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Strongly Agree
We are confident in our ability to deliver product excellence and 100% customer satisfaction
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Strongly Disagree
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Strongly Agree
Individual Satisfaction
I have adequate time to complete my company obligations
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Strongly Disagree
Disagree
Neutral
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Strongly Agree
I am confident the delegation of day-to-day tasks is effective
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Strongly Disagree
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Neutral
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Strongly Agree
I have a clear vision for achieving financial independence with my objectives documented
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Strongly Disagree
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Strongly Agree
My daily working structure allows me to achieve set goals on a consistent basis
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Strongly Disagree
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Strongly Agree
I plan ahead carefully to minimise problems and undue stress or worry
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Strongly Disagree
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Neutral
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Strongly Agree
Questions
What do you want to achieve in your business over the next 1 - 5 years?
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Describe what it will look like
What are the biggest challenges facing your business today?
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What is stopping you getting what you want?
What advice or discussion would really add value to you and your business?
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Alternatively please share 2-3 key points you would like assistance with
Company Name
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Company Website
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Your Position in the company
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Phone number
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Number of full time employees
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Last 12 months annual turnover
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How did you hear about the ABP business SPA?
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